Access UBS

UBS BSM

BSM Setup & Maintenance: Change the ownership details in BSM

BSM Setup & Maintenance: Emailing customer invoices in Access BSM

BSM Setup & Maintenance: Generate charges to classify as tenant's bill

Access UBS BSM integrated with Inventory and Billing, featuring our innovative eInvoicing capabilities

BSM Setup & Maintenance: LHDN eInvoicing quick guide

Accidentally deleted the company. 
How to reconnect previous data in the system.

BSM Setup & Maintenance: Reconnect to previous data in the system

BSM Setup & Maintenance: Set up late charges exempted for some charges

BSM Setup & Maintenance: SST 8% Setup

When selecting the company, the warning message keeps prompting every time.

BSM Setup & Maintenance: Upgrade database message keeps prompting in the system

BSM Setup & Maintenance: Understanding the late interest mechanism

No invoice chargeable for late interest found.

BSM Setup & Maintenance: Unable to generate late charges

eInvoice Configuration – Customer: Unable to select State and Country (dropdown not available / not editable).

BSM Setup & Maintenance: State & Country configuration for eInvoicing

Guides to set up, configure, and maintain your BSM system settings for smooth daily operations.

BSM Setup & Maintenance

Checking if the user has made any changes in the transaction, etc.

BSM Reports: Audit trail reports

Monthly Statement Total Does Not Match Outstanding Reports

BSM Reports: Balancing the monthly statement with outstanding reports

Late Interest Issues: How to Delete, Recreate, or Fix Errors When Managing Late Charges

BSM Reports: Deleting generated late interest on Invoices

Not able to generate owner listing in BSM system

BSM Reports: Generate owner listings

Not able to see the debit note details in the invoice

BSM Reports:  Invoice printout didn't show the debit note

BSM Reports: Set up and calculate late charges

Invoice has charged to history owner wrongly.

BSM Reports: Invoice charged to the incorrect history owner

Learn how to generate, view, and analyse BSM reports for better tracking and decision-making.

BSM Reports

Change the date of interest when late charges were done

BSM Transactions: Adjusting the interest date for late charges

The recent charges do not appear in the invoices that have already been entered.

BSM Transactions: Charges that has been set doesn't reflect in the invoice

BSM Transactions: Create a credit note and post to Accounting in BSM

There is a knock-off error because the open credit amount exceeds the received amount. The bill cannot be deleted as the system requires a knock-off reversal, but the transaction cannot…

BSM Transactions: Deleting payment transactions from the database viewer

BSM Transactions: Fixing duplicate amounts on payment receipts

BSM Transactions: Guide on deleting invoices from the database viewer

Apply a discount if the tenant makes a lump sum payment

BSM Transactions:  Include a discount in the payment invoice

There is an outstanding amount in owner ledger but cannot be detected in outstanding payment list

BSM Setup & Maintenance: Knocking Off tenant bills

BSM Transactions: Late charges are different from the previous date

BSM Transactions: Outstanding amount shows wrong value despite full payment

BSM Transactions: Payment showing applied amount without knock-off

BSM Transactions: Posting BSM transactions into the Accounting system

Reenter BSM transactions that is missing or deleted

BSM Transactions: Re-enter missing transactions after restoring backup data

BSM Transactions: Reposting the transactions

Not able to fix and reverse knock off issue.

BSM Transactions: Unable to fix & reverse knock-off issue

BSM Transactions: Understanding meter transactions

Payment not appearing in knock off list
How to reverse payment knock off

BSM Transactions: Unable to knock off payment

Unable to match payment with vendor invoice, but is available from database viewer

BSM Transactions: Vendor payment cannot find matching vendor invoice

Not able to find the account number when do posting to accounting from BSM

BSM Transactions: Account number not found during accounting posting

Incorrect End Range and Total Amount Caused by Scheme Settings

BSM Transactions: Scheme settings generating incorrect end range remark and total amount

Guides on recording, processing, and managing daily transactions within the BSM system.

BSM Transactions

BSM Errors: 'Command contains unrecognized characters'

Unable to key in or select any transaction, and also not able to restore and backup

BSM Error:  "Error loading file"

BSM Errors: "Instantiating cursor object"

BSM Errors:  'Invalid Directory' at the housekeeping functions

Unable to import data from BSM to Accounting module

BSM Errors: 'No Transaction Imported'

Unable to open the BSM and DBF file is corrupted

BSM Errors: 'Error paydet.dbf'

Troubleshooting guides for common BSM issues and error messages to help you resolve problems quickly.

BSM Errors

Finalizing year-end activities and managing data purge in BSM

BSM EOY: Year End procedures and data purging

Guides to complete year-end processes in BSM, including closing, reporting, and preparing for the new period.

BSM End of Year

Privacy Policy

Customer Success Portal

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Find answers and get help from Intercom Support and Community Experts

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