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BSM Setup & Maintenance: Knocking Off tenant bills

There is an outstanding amount in owner ledger but cannot be detected in outstanding payment list

Updated over 3 weeks ago

All transactions listed as outstanding have not been matched with payments, but they are marked as 'T' for tenant bills. Please activate the knock-off feature to reconcile these payments. To activate it:

  1. Go to housekeeping, general setup, payment setting, and payment knock-off setting.

  2. Tick allow owner and tenant to knock off.

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