Skip to main content

BSM Transactions: Fixing duplicate amounts on payment receipts

Delete repeated charge codes

Updated over a month ago

To resolve this issue, please check in:

  1. Go to Maintenance, Charges, Charge Code.

  2. There will be charge codes that have the same name.

  3. Please delete and allow only one charge with the same name.
    Example: Admin charge code has 2 identical codes.

  4. Delete them in Database Viewer.

  5. Go to Housekeeping, Administrative Tools, Database Viewer.

  6. Look for charges in the Table Name.

  7. Click Edit.

  8. You will be able to find 2 identical charge codes with ADMIN.

  9. Delete them and allow one code to remain.

Did this answer your question?