To resolve this issue, please follow the steps below:
Go to Housekeeping, then Setup, and click Parameter Setup.
Go to the Control tab.
Under Transaction, select Allow 1st half under all conditions.
Click Apply and click OK.
Go to Housekeeping, then Setup, select Government Tables, and select EPF Tables.
Select the Use table value for employer EPF calculation box.
Go to Payments, then click 1st Half Payroll, click Add/Update, and click Edit Overtime Rate/EPF/SOCSO/EIS/PCB.
Search for the relevant employee.
Under Fixed Rate, delete E.
Click Save.
Process Pay for the 1st Half for the respective employee.
Process Pay for the 2nd Half for the respective employee.
Changing the Government Tables will affect all employees earning below RM5,000. As per EPF Jadual Ketiga, employees with wages below RM5,000 must use 13% employer contribution.
If needed, you can create two separate tables:
11% (Employee) / 12% (Employer)
11% (Employee) / 13% (Employer)
Then assign the correct table to each employee under the Personnel tab.