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Accounting Errors: 'The underlying connection was closed. An unexpected error occurred on a send'

Unable to check out the mobile license

Updated over 3 weeks ago

To ensure proper connectivity and avoid licensing or update issues, please follow the configuration steps below:

  1. Configure your firewall and antivirus to whitelist UBS.

  2. Add the following URLs to the whitelist:

  3. Ensure no proxy servers are in use, as proxies may block access to the URLs above and disrupt functionality.

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