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Accounting Errors: 'No Internet Connection' when activating your license

Error: "Error happen while securing mobile license

There are different reasons for this error, described below:

Antivirus software or firewall issue

The most common is that your antivirus software or firewall is blocking the connection.
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You should get your IT administrator to whitelist these URLs:

Service registry issue

If whitelisting did not fix the problem and you are using the latest version of Access UBS and Windows 10 or Windows 11 or later, it may be a service registry issue. (Note that Access UBS is no longer supported on earlier versions of Windows.)
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To fix it, you need to alter a folder in your installation:.

  1. Uninstall Access UBS

  2. Go to C:\Program Files (x86)\Common Files\

  3. Rename the folder Sage Software to Sage Software (OLD)

  4. Install the latest version of Access UBS

  5. Log in and activate your license.

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