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Payroll Errors: 'Data type is invalid for this property. CompanyScreen1.LicenseInformation'

Unable to login to payroll system

Updated over 3 weeks ago

This issue may be caused by a conflict in your PC's environment. Deleting the 'companymerge' files should resolve this issue.

  1. Ignore the message until you're able to log in to the dashboard

  2. Activate the license.

In case you encounter an error message stating that the 'Alias 'COMPANYI' is not found' after activating the license.

  1. Close the UBS application.

  2. Go to C Drive/SUBSPAYEX folder

  3. Find the file's name 'CompanyMerge'.

  4. Delete the files.

  5. Log in to UBS again.

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