To resolve this error on a standalone or server computer, there are two methods you can try. Start by restarting the license service as described above. If the error message persists, proceed to the next step, which involves deleting the NEST file.
Restarting the license service:
Exit Access UBS.
Go to the control panel on your PC.
Click Services.
Look for Access UBS License Service.
Right-click on it and start/restart the service.
Once it has finished running, close the screen.
Log in to Access UBS.
Delete NEST file:
Go to C:\program\data\
Delete the NEST.phx file
Go to the control panel, Windows Tools, Services
Select Access UBS License Service and restart the service.
Open UBS, log in, and activate the UBS license.
At the client PC:
Make sure the above is done with no errors logged from the server.
When the message prompt License service connection issue, please check the Server IP address for Accounting and Inventory, and Billing.
Please update the correct server IP / Device name and click Save & Apply.