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Payroll Errors: 'Invalid Username and password'

Information on resolving the “Aliascompany not found” error and steps to recover or reset a forgotten password in Access UBS.

Updated over 3 weeks ago

This error usually occurs when the company files in UBSPAY90 or SUBHRMS are corrupted. Follow the steps below to fix the issue. Start with Solution 1, and if it doesn’t work, continue with Solution 2.

Solution 1

  1. Go to This pc, Local disk (C:), and SUBSPAYEX.

  2. Cut the companyMerge, companyMerge.DBF, companyMerge.FPT.

  3. Paste at the desktop (create a folder).

  4. Log in to UBS.

  5. Create a new company and then edit the directory to the existing directory.

Solution 2

  1. Go to This pc, Local Disk (C:), and SUBSPAYEX and delete companyMerge, companyMerge.DBF, companyMerge.FPT.

  2. Go to This pc, Local Disk (C:) and UBSPAY90, and delete the company.dbf, company.cdx, company.fpt.

  3. Go to This pc, Local Disk (C:), and SUBSHRMS and delete the company.dbf, company.cdx, company.fpt.

  4. Log in to UBS.

  5. Create a new company and then edit the directory to the existing directory.

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