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Payroll Errors: 'Fault encounter: 13 Alias 'MYTAXTAB1' is not found'

Unable to login

Updated over 3 weeks ago

To resolve this issue, there are two possible solutions. You can uninstall and reinstall the system or copy specific files from the server and paste them onto the client PC. Please review the options below and follow the steps that best suit your situation.

Uninstall and reinstall the system:

  1. Go to the control panel, Programs.

  2. Right-clicked Access UBS, Uninstall.

  3. Once you uninstall the system, Install the Access UBS software

Copy files from server to client PC:

  1. At the server, go to C:\UBSPAY90\

  2. Copy the file's name:

    • mytaxtab1.ubs

    • mytaxtab2.ubs

    • mytaxtab3.ubs

  3. At the client PC, go to C:\UBSPAY90\

  4. Replace the three files you have copied from the server.

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