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eInvoicing Errors: 'File does not exist' when viewing attachment after submitting e-invoicing

An issue in viewing e-invoice in client PC

Updated over a month ago

This issue arises due to incorrect mapping of the drive. To resolve it, you need to configure the settings on both the client and server PCs.

In Client PC:

  1. Go to the UBS landing page.

  2. Click the setting icon next to the company name.

  3. Check the Inventory & Billing directory.

  4. Make sure it is pointing to the mapped drive correctly. e.g.: y:\UBSSTK2015\company.

In Server PC:

  1. Go to This PC.

  2. Check if the file is in this folder.

  3. If the folder is not in, double-check the directory mapping.

  4. If the issue persists, raise a new case.

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