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eInvoicing Errors: 'No transmitted document' when click transmit the invoice

Invalid JSON Format Error & No Document Transmitted During e-Invoice Validation

Updated over a month ago

The problem arises from a negative quantity of the item on the invoice. To fix this issue:

  1. Click View Transaction.

  2. Remove the negative quantity and ensure the item quantity is positive.

  3. Save.

  4. Approved and transmitted the invoice again.

If the issue persists after following the above steps, please raise a new case online.

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