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Payroll Errors: 'OLE iDispatch exception code 4096 from Microsoft Outlook: outlook does not recognize one or more names'

Unable to print e-payslip

Updated over a month ago

The error occurs when Microsoft Outlook does not recognize a misspelled email address. Domain names for email addresses must follow some rules.

If the email addresses are not correct, an error message will prompt. The solution is simple: always maintain the correct email address.

Example of a wrong email address:
steven.lee.theaccessgroup.com

Example of a correct email address:
[email protected]

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