If you’re experiencing this issue in Microsoft Outlook, try the steps below to resolve it. These actions focus on fixing common causes related to recent updates, profile settings, or application configuration.
Step 1: Turn off Compatibility Mode
Right-click the Outlook shortcut or Outlook.exe file.
Select Properties, Compatibility tab.
Uncheck Run this program in compatibility mode.
Click Apply, OK, then restart Outlook.
Step 2: Repair Microsoft Office
Press Windows + R, type appwiz.cp
l, and press Enter.Locate Microsoft Office in the list.
Click Change, select Quick Repair (or Online Repair if needed).
Follow the prompts to complete the repair.
Step 3: Create a new Outlook profile
Close Outlook completely.
Open Control Panel, Mail, Show Profiles.
Click Add and set up a new profile.
Launch Outlook using the new profile and re-import your data if required.
Step 4: Temporarily remove other email accounts
In Outlook, go to File, Account Settings, Account Settings.
Remove additional accounts (leave the main account if needed).
Restart Outlook to check if the issue is resolved.
Step 5: Reinstall Microsoft Outlook
Uninstall Outlook (or Microsoft Office) from Control Panel.
Restart your device.
Reinstall it and sign back in.
Step 6: Revert a recent Outlook update
Go to Settings, Windows Update, Update history.
Uninstall the latest update related to Outlook/Office.
Restart your device and check if the issue is resolved.
If the issue continues, it may be related to a recent update, and a permanent fix may require a future release from Microsoft.