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Payroll Setup & Maintenance: Patch to resolve auto-scaling issue

UBS Payroll v2025.5 Patch Installation Guide (For Big Monitors Only)

Updated over a month ago

This patch disables the auto-scaling feature for customers using UBS Payroll on large monitors (e.g. 4K). Before you begin:

  • Ensure UBS Payroll is not running.

  • Backup your UBS Payroll data.

  • This patch is only for UBS Payroll v2025.5 and only for customers with big monitors.

Follow the patch installation steps below:

  1. Download the patch file: ​9925.5_patch.zip

  2. Extract the contents of 9925.5_patch.zip

  3. Copy the files to the correct folders:

    • From the extracted folder:

      1. Copy and paste SUBSPAYEX, phl.exe to the C:\SUBSPAYEX folder

      2. Copy and paste UBSPAY90, wpay.exe to the C:\UBSPAY90 folder.

  4. Run UBS Payroll as usual and sign in.

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