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Accounting Setup & Maintenance: Installation of Access UBS software

Issue with UBS software installation — user unable to complete a fresh installation due to URL setup and UBS folder renaming.

Updated over 2 months ago

Before you begin installing the software, check the Access UBS System Requirements.


Set up for installation on a new computer

  1. Download the required software from Access UBS Products Download (accessacloud.com)

  2. Make sure the Windows update is fully updated before running the next step.

  3. Open the Downloads folder on your computer and look for ACCESSUBS-version #. (e.g.: ACCESSUBS-v.20223.2 PU1).

  4. Right-click on the Setup file and select Run as Administrator.

  5. Access UBS Setup Wizard will appear. Choose Next.

  6. Read and accept the Terms and Privacy Policy.

  7. Select Next,

  8. In the Select Installation Folder, select Next to follow the default setup. Note: If you want to change the location (see Installation Location below)

  9. In Ready to Install, select Install to start.

  10. If you see any alert to install Pre-Requisite software, select Agree to Terms and Conditions and click Install.

  11. Once the installation is complete, click Finish.

Installation Location

When selecting a location to install UBS, we recommend that you use pre-selected locations:

  • C:\UBSACC2015\

  • C:\UBSCPL\

  • C:\UBSSTK2015\


If you wish to install in another location, create a new folder in the root directory location C:\. For example, C:\ACCESSUBS\ and install into this location.
Do not install the software in folders that have other programs already installed for other software, such as C:\WINDOWS\.


Error message

The error The request was aborted: Could not create SSL/TLS secure channel may occur when activating the license. To resolve this issue:

  1. Please install our latest software version from our website.

  2. After removing the old version, rename the folder Sage Software folder in C:\Program Files (x86) \Common Files\.

  3. Install the latest Access UBS version.

Once you have downloaded the system on the client PC and would like to map to the server, please refer to this Network Sharing Guideline


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