Run these steps to retrieve missing data for knock-off:
Go to Transaction, Open Item menu, debtor, Bill Payment Ledger, and list the missing record in ARPOST.DBF
Click OK, YES, Tick mark all.
Click Generate, Exit, Cancel.
Go to Transaction, Open Item Menu Debtor, Bill Payment Ledger, and list record in ARPOST.DBF
Tick on Remove defective record.
Click YES, OK, OK, Exit, Cancel.
Go to Transaction, Open Item menu debtor, Bill Payment Ledger, and list defective records in ARPAY.DBF
Tick on generate kperiod, YES, OK .
Tick on remove defective record.
Click YES, OK, OK, Exit, Cancel.
Go to Transaction, Open Item menu debtor, Bill Payment Ledger, and check on duplicate entry Post No, OK, Exit.
Go to Transaction, Open Item menu, debtor, Bill Payment Ledger, and view the bill payment ledger.
Tick on generate paid amount.
Click YES, OK, OK, Exit, Cancel.
Go to Transaction, Open Item menu, debtor, Bill Payment Ledger, and edit the bill opening balance.
Click OK, Next until finish.
This must be done one by one.
Don’t use the fast-forward button.
After this is done, run upgrade datafiles in housekeeping.
