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Accounting Transactions: Knock-off bills shown in the ledger but missing in the knock-off list

Information on resolving issues related to knock-off transactions that still appear as unpaid, missing invoices or payments in reports or ledgers, and errors when updating or generating the aging report

Updated over a month ago

To generate Knock-Off bills shown in the ledger but missing in the knock-off:

  1. Go to Transaction, Open-Item menu, debtor, Bill payment ledger, and list missing records in ARPOST.DBF, Click OK. Yes. tick mark all, Generate, Exit, Cancel.

  2. Go to Transaction, Open Item Menu Debtor, Bill Payment Ledger, and list record in ARPOST.DBF tick on Remove defective record, Yes, OK, OK, Exit, Cancel.

  3. Go to Transaction, Open- Item menu, debtor, Bill payment ledger, and list defective records in ARPAY.DBF tick on Generate kperiod, yes, OK, Tick on remove defective record, Yes, OK, OK, Exit, Cancel.

  4. Go to Transaction, Open- Item menu debtor, Bill payment ledger, check on duplicate entry Post No, OK, Exit.

  5. Go to Transaction, Open- Item menu, debtor, Bill payment ledger, view bill payment ledger, tick on Generate paid amount. Yes, OK, OK, Exit, Cancel.

  6. Go to Transaction, Open- Item menu debtor, Bill payment ledger, edit bill opening balance, OK, and click, next button until finish. This must be done one by one. Don’t use the fast forward >| button.

  7. After this is done, run upgrade datafiles in housekeeping.

  8. Run this with Open Item Creditor also.

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