To resolve the error message:
Step 1: Run the following processes in the correct sequence:
Go to Transactions, Open Item Debtor Menu, Bill Payment Ledger, List Missing Records in Arpost.dbf
Click on Ok, yes, Tick Mark All, Generate, yes, Exit, Cancel.
Go to Transactions, Open Item Debtor Menu, Bill Payment Ledger, List Defective Records in Arpost.dbf
Tick Remove Defective Record, yes, ok, Cancel.
Go to Transactions, Open Item Debtor Menu, Bill Payment Ledger, List Defective Records in Arpay.dbf
Tick Generate Period, yes, ok, Tick Remove Defective Record, yes, ok, Cancel.
Go to Transactions, Open Item Debtor Menu, Bill Payment Ledger, Check Duplicated GlpostEntry.
Click on Ok, Exit, or Cancel.
Go to Transactions, Open Item Debtor Menu, Bill Payment Ledger, View Bill Payment Ledger
Tick Generate Paid Amount, yes, ok, Cancel.
Go to Transactions, Open Item Debtor Menu, Bill Payment Ledger, Edit Bill Opening Balance
Click on Ok, then click till the end, Exit, Cancel.
For Creditor: Go to Transactions, Open Item Creditor Menu, Bill Payment Ledger; run 3, 4, 5, 6, 1, 2.
Step 2:
Go to Administrative Tools, Settings 3
Key in the batch no. at Transaction of Batch No. to remove, click on Apply, yes, Ok.
Go to Tools, double click on Change Batch Lock Status & Pin No.,
Select the batch no., click on Delete, yes, Exit
Note:
For the error 'transaction has been knocked off', after running 6 steps, please run the File Organization under Housekeeping