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Accounting Errors: 'Cannot find company. Application will exit.'

Unable to open company database

Updated over 3 weeks ago

To solve this issue:

  1. Log in to the system.

  2. Click on the gear icon on the affected company.

  3. Take note of the directory for both Accounting and Inventory & Billing.

  4. Click Exit.

  5. Delete the company by clicking on the bin icon.

  6. Create a new company with a different name from the previous company database.

    1. Example:

    2. Previous company name: ABC SDN BHD

    3. Create a new company with a new name: ABC SB

  7. Once created, click on the gear icon to change the directory to the previously deleted company database folder.

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