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Accounting Errors: 'OLE error code 0x8013101b: Unknown COM status code.'

Information on login issues in Access UBS after updating to version 2023.0 PU1, including connection errors and OLE error code 0x80131040.

Updated over a month ago

To remove the error and log in to the system, please try this:

  1. Uninstall UBS.

  2. Download the latest version of UBS from: Access UBS Products Download (accessacloud.com)

  3. Please ensure that the computer meets our installation requirements: Requirements.

  4. Go to C:\Program Files (x86) \Common Files\, search for the Sage Software folder, and rename this folder to 'Sage Software_OLD' or delete it.

  5. Install UBS from the downloaded file.

  6. Log in to UBS.

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