Accounting Inventory Reports: Unable to send email to debtors or creditors

If you can't send statements via email to debtors or creditors, check the setup in Debtor Maintenance or Creditor Maintenance to make sure that the Debtor or Creditor No. doesn't have the following symbols as it prevents you from being able to send the emails:

\ / : * ? " < or >

If you encounter issues while sending emails for Statement of Account (SOA), simply click "Allow" as your antivirus program might be scanning. To prevent this problem in the future, consider updating your antivirus software or subscribing service that doesn't interfere with your email operations.

Regarding comments included in the debit note, please note that these need to be manually removed as they are updated from the invoice. All the relevant information will be automatically copied into the debit note.