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eInvoicing Errors: 'Document issuance date time is in the future'

Submit an e-invoice for validation, error message indicates that the invoice issuance date is in the future.

Updated over 3 weeks ago

When generating invoices, it is essential to ensure that the issue date matches today's date, as backdating or entering a future date is not permitted. Any attempt to backdate or use a future date will result in the invoice being classified under a consolidated invoice. Two solutions are provided below - one for backdating and the other for future dating.

Backdate issue:

  1. Go to the Outgoing Dashboard, click on the actions button (3 dots) to view the transaction.

  2. Edit and change the invoice date to today's date.

  3. After saving the changes, approve and transmit the document.

Future date issue:

  • Change Region English (U.S)

  • Change Region, Administrative, System Locale, English Malaysia.

  • Right-click the date and time on the computer, select Adjust Date and Time.

  • Ensure you turn On the Set time automatically and show time and date in the system tray.

  • Click on Sync now as the picture below:

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