Access UBS

To resolve this issue without affecting all other debtors, please follow the steps below:

Go to Maintenance, Debtor, Reset Open - Item Bill.

Filter the correct/affected debtor number. 

You will be able to edit bills and knock off all bills for the Debtor again.

1. Go to Maintenance, Debtor, Reset Open - Item Bill.
2. Filter the correct/affected debtor number. 
3. Click OK to execute.
4. You will be able to edit bills and knock off all bills for the Debtor again.

How do I reset knock-off for one customer only?

Accounting Errors: 'This payment /CN had been knocked off - cannot save'

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