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Accounting Setup & Maintenance: Hotfix to resolve multiple database access issue

Information on resolving the “File access is denied c:\ubsstk2015\shortcuts.dbf” error and issues preventing multiple databases from opening.

Updated over a month ago

If you’re encountering this issue, please apply the latest hotfix using the steps below:

  1. Download the hotfix: Shared Files · Access Software Australia Pty Limited.

  2. Extract the zip file.

  3. Go to C:\UBSSTK2015.

  4. Cut and paste the following folders/files into a backup folder for safekeeping:

    1. vstk

    2. vstkbilling

    3. vstkone

  5. From the extracted ZIP file, copy and paste the following folders/files into c:\UBSSTK2015

    1. vstk

    2. vstkbilling

    3. vstkone

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