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Accounting Inventory Reports: Unable to preview report

Information on changing the report directory in Access UBS and resolving printing issues or missing report file errors such as “REPORTS_TIMES_NEW_ROMAN\ICBIL does not exist.”

Updated over a month ago

If you are unable to generate or print reports in UBS Inventory & Billing, it may be due to an incorrect or missing report directory path in the system setup.
Follow one of the methods below to reset or correct the report directory configuration.

Method 1:

  1. Go to Housekeeping, Run Setup, General Setup.

  2. Go to Directory tab.

  3. Paste the following in the Directory: C:\UBSSTK2015\REPORTS\REPORTS_TIMES_NEW_ROMAN\


Method 2:

  1. Go to the landing page (front page).

  2. Go to Admin, System Settings and Choose Inventory & Billing.

  3. Click to Setup and Click Set to Default and OK.

Note: If you have installed your application in any other drive letter like E:\ or F:\ or in any other folder, please make these changes accordingly.

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