This issue can occur when the required tax code for B2B Services Exempted Tax has not been configured correctly or the system is not updated to the latest version.
Step 1: Update Access UBS AIB to the Latest Version
Ensure that your Access UBS AIB is updated to the latest version from Access UBS Products Download
Step 2: Create a New Tax Code
Go to Maintenance, Miscellaneous Files, Tax Code Maintenance.
Click Add.
Enter the following details:
Tax Code - B2B
Description - B2B Services Exempted Tax
Tax - 0.00%
Exempted Tax - 0.00%
Transaction Type - Sales
Tax Method - B2B Services
C-01 - Blank
A/C No. - Update accordingly or leave blank
Status - Active
SST Type - Service
Click Save.
After completing the above steps, regenerate the SST Return report and verify whether the 18C1 amount is displayed correctly.
