Skip to main content

eInvoicing Troubleshooting: Self-billed are unable to send emails like regular invoices

The email function is dimmed

Updated today
  • Please be informed that the self-billed invoices have been designed this way within the E-invoicing module.

  • As part of the system’s configuration, the email function for self-billed invoices is intentionally disabled or dimmed to prevent automatic emailing.

  • This restriction is in place to ensure that the process aligns with regulatory requirements or internal business practices, which may differ from those for regular invoices.

Did this answer your question?